Effective Date: October 1st 2024

GoodHalo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.

1. Information We Collect

We collect two types of information:

• Personal Information: This includes information that identifies you as an individual, such as your name, email address, payment information, and other details you provide when you create an account, make a purchase, or interact with us.

• Non-Personal Information: This includes information that does not identify you personally, such as your browser type, IP address, website usage data, and other aggregated data collected automatically through cookies and other tracking technologies.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To create and manage your GoodHalo account and profile.
• To process transactions and deliver rewards for ethical shopping.
• To communicate with you about updates, promotions, and offers related to GoodHalo.
• To improve our website, services, and user experience.
• To prevent fraud and ensure the security of our platform.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and managing our marketplace. These providers are obligated to protect your information and only use it for the purposes for which it was shared.

• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as a subpoena or court order.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal information and enhance your experience on our website. These technologies help us understand how you interact with our site, personalize content, and analyze website performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your experience on the site.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information at any time through your account settings.
• Request the deletion of your personal data, subject to certain legal obligations.
• Opt-out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.
• If you’re located in the EU or UK, you may have additional rights under GDPR, including the right to withdraw consent at any time.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

GoodHalo
Email: hello@goodhalo.co.uk